Terms of Service

#1. Who we are and what these terms cover

CryptGPU rents dedicated GPU servers by the month through the website cryptgpu.com. In these terms, “CryptGPU”, “we”, “us” and “our” mean the operator of CryptGPU. “You” means the person or organization that uses the website or orders a server.

The service consists of the website, the public pricing API and the servers you order. Each server has the GPUs, vCPUs, memory and NVMe storage of the configuration you ordered, with root SSH access. Its GPUs are dedicated to you: no time-slicing and no other tenant on your cards.

Your agreement with us is made up of:

• these terms;
• the Acceptable Use Policy, which sets out what the service may not be used for;
• each order, as shown on its invoice;
• anything we agree with you in writing, for example permission to resell access. Such an agreement prevails over these terms for the matters it covers.

Our Privacy Policy explains how we handle personal data.

By using the website or ordering a server, you accept these terms. If you do not accept them, do not use the service.

These terms take effect on 23 September 2026.

#2. Eligibility and accounts

To use the service, you must:

• be at least 18 years old, or older if the law where you live sets a higher age of majority, and have the legal capacity to enter into a contract;
• not be barred from receiving the service by sanctions or export-control law (see section 6);
• give us accurate information, including an email address that works and that you check.

You may use the service for personal or business purposes. If you order for a company or another organization, you confirm that you are authorized to accept these terms on its behalf, and “you” then means that organization. Where these terms mention consumers, they mean individuals using the service for purposes outside their trade, business or profession.

Your account is linked to the email address you give us when you order. We use it to send you information about your orders and servers, and notices about these terms. Keep it up to date: a notice sent to that address counts as delivered to you.

You are responsible for everything done through your account and on your servers. Keep your access details secure, and tell us promptly through the contact form if you believe your account or a server has been compromised.

#3. Orders, prices and payment

Prices

Prices are in US dollars (USD), per server and per month, as shown on our pricing page and in the configurator when you order. There is no hourly or usage-based billing. The price of a month is fixed once you have paid for it.

The invoice shows the full amount to pay, including any tax that applies. You are responsible for your own tax obligations, including any tax consequences of paying in cryptocurrency.

Payment

The service is prepaid, one month at a time. You pay in one of the cryptocurrencies offered at checkout, currently BTC, ETH, USDT, USDC and LTC.

• The invoice shows the amount in the cryptocurrency you chose. That amount is valid only for the quote window shown on the invoice.
• Send the exact amount, on the network shown on the invoice.
• Network fees are paid by you, on top of the invoiced amount, as are any fees charged by your wallet or exchange.
• The service starts once your payment is confirmed on-chain.

Blockchain transactions cannot be reversed. If a payment does not match the invoice (a different amount, token or network, or a payment sent after the quote window has closed), contact us through the contact form. We will try to resolve it, but we cannot guarantee that funds sent on the wrong network or to the wrong address can be recovered.

How invoices and payments work in practice is explained in Billing and payments.

Orders

Configurations are subject to availability. We may refuse an order, for example if the configuration is not available or if accepting it would break the law or our Acceptable Use Policy. If you have already paid for a server we cannot deliver, section 5 applies.

Price changes

We may change our prices for future months. A new price applies only to months paid after the change: it never changes the price of a month you have already paid. The invoice for each renewal shows its price before you pay.

#4. Term, renewal and end of service

Servers are rented month to month, with no long-term contract. Each payment covers one month of service for one server.

• Start. The service starts once your first payment is confirmed on-chain (section 3).
• Renewal. To keep a server, pay for the next month before the current month ends. The new month starts when the current one ends. Allow time for your payment to be confirmed on-chain.
• End. If you do not renew, the server is stopped at the end of the paid month and its disks are wiped.

Backups are your responsibility. Unless we agree otherwise in writing, the service does not include backups of your data.

To change GPU model or size, order the new configuration. Your current server keeps running until the end of its paid month; moving your data to the new server is your responsibility.

When the service for a server ends, its IP addresses may be assigned to another customer. Remove any DNS records or allow-list entries that point to them.

#5. Refunds and credits

Payments are non-refundable once the server has been delivered, except where the law requires otherwise.

If we cannot deliver a server you have ordered, we refund your payment or credit it towards a future order, at your choice. Refunds are made in cryptocurrency, to an address you provide.

If we end a paid month early for a reason that is not caused by you, section 8 explains how the unused part of that month is handled.

#6. Your responsibilities

Access and security

You receive root access to your server and manage it yourself. You are responsible for its security: keep its software up to date, protect your SSH keys and passwords, and expose only the services you need. The Acceptable Use Policy lists the minimum we expect.

Software and licenses

You choose and install the software on your server, including GPU drivers, CUDA or ROCm, containers, frameworks and AI models. You are responsible for obtaining and complying with the licenses for all of it. Some licenses restrict how, where or for what purpose software or models may be used; checking that your use is allowed is up to you.

Lawful use

You must use the service lawfully and in line with the Acceptable Use Policy. You are responsible for your data and for everything that runs on your servers.

You may let your own staff and contractors use your servers, and you may run your own services on them for your customers, but you remain responsible for that use. Reselling or sub-letting access to the servers themselves is allowed only with our written agreement.

Backups

Keep your own backups of any data you cannot afford to lose. See section 4.

Export controls and sanctions

Advanced GPUs are subject to export controls, and the service is subject to sanctions laws. You must comply with the export-control and sanctions laws that apply to you and to your use of the service. In particular, you confirm that:

• you are not a person or organization targeted by sanctions, and you are not owned or controlled by one;
• you will not use the service from, or for anyone in, a country or region subject to comprehensive sanctions;
• you will not use the service for a prohibited end use, such as the development or production of weapons of mass destruction;
• the funds you pay with do not come from a sanctioned person or from crime.

Section 6 of the Acceptable Use Policy gives more detail. We may refuse orders, restrict access or suspend the service where this is needed to comply with these laws.

#7. Service availability and support

We provide the service on an “as available” basis. We work to keep your server running, but we do not promise that the service will be uninterrupted or free of faults.

No service level agreement (SLA) is published. We therefore make no commitment on uptime, response times or service credits.

Maintenance and repairs can interrupt your server. Where reasonably possible, we plan maintenance and tell you in advance. Urgent work, such as fixing a security issue or replacing failed hardware, may be done without notice.

If a component of your server fails, we repair it or replace it with an equivalent one as soon as reasonably practicable. A hardware failure or replacement can cause data loss, which is one more reason to keep backups. If we cannot restore the server, section 8 explains how the unused part of your month is handled.

Support is provided through the contact form. It covers our side of the service: the hardware, network access to your server, orders and billing. Because you install and manage your own software, we cannot administer or debug it for you.

#8. Suspension and termination

When we may act

We may restrict a server (for example, by blocking some of its network traffic), suspend it, or end its service if:

• you breach these terms or the Acceptable Use Policy;
• the law, a court or a competent authority requires it;
• a month has not been paid, in which case the server stops at the end of the paid month, as described in section 4;
• the server is used for abuse or attacks, or puts the service, other customers or third parties at risk, including when it has been compromised without your knowledge.

Our response is proportionate to the problem. We lift a restriction or suspension once the problem is fixed, unless ending the service is justified.

Notice

Where reasonably possible, we contact you before we act and give you an opportunity to fix the problem. We may act without notice when the situation is urgent (for example, an ongoing attack, child sexual abuse material or a serious risk to people or systems) or when the law does not allow us to tell you.

Effect on your paid month

• A restriction or suspension does not extend or pause the paid month.
• If we end the service because you breached these terms or the Acceptable Use Policy, the rest of the paid month is not refunded, except where the law requires otherwise.
• If we end a paid month early for a reason that is not caused by you, for example because we can no longer provide the configuration, we refund or credit the unused part of that month, at your choice, as for a server we cannot deliver (section 5), unless the law prevents it.

Ending the service yourself

You can end the service at any time by not renewing. Your server then runs until the end of the month you have paid for, and stops.

After the service ends

When the service for a server ends, the server is stopped and its disks are wiped, as described in section 4, unless the law requires us to preserve data, for example for an investigation by the authorities.

Sections 5, 9, 10, 11, 12, 13 and 15 continue to apply after the service ends.

#9. Your data

The data, code, models and other content that you put on your servers or create with them (“your data”) belong to you or to your licensors. We claim no rights over your data and use it only as needed to provide the service, for example by storing it on your server’s disks.

We do not access the contents of your servers, except when this is necessary to:

• operate or maintain the service, for example when handling a hardware failure;
• protect the security of the service, our other customers or third parties, for example when investigating abuse or an attack coming from your server;
• comply with the law or with a binding order from a court or a competent authority.

We may also access a server when you ask us to and give us permission. In every case, we limit access to what the purpose requires.

If you process personal data on your servers, you are responsible for doing so lawfully. If you need a data processing agreement with us for that data, contact us through the contact form.

How we handle personal data about you as a customer or visitor is explained in our Privacy Policy.

#10. Intellectual property of the website

The website, including its text, design, graphics, logo, the CryptGPU name and the software behind it, belongs to us or to our licensors and is protected by intellectual property laws. These terms give you no rights to it, except the following:

• you may link to our pages and quote our published prices, with a link to the source;
• you may use the public read-only pricing API, without overloading it. We may limit, change or withdraw the API.

You may not copy the website in bulk, or use our name or content in a way that suggests we endorse you or your products.

NVIDIA, GeForce, RTX, AMD, Instinct and other product names are trademarks of their respective owners. We use them only to identify the hardware we rent; this does not imply any endorsement by their owners.

If you send us ideas or feedback, we may use them freely, without any obligation to you.

#11. Disclaimers

To the extent the law allows, the website and the service are provided “as is” and “as available”, and we give no warranties other than those stated in these terms. This excludes, in particular, implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Specifically:

• You choose your configuration. We do not guarantee that it suits your workload or reaches a given level of performance.
• The sizing helper and other estimates on the website are indicative only.
• Market prices and comparisons on the website are based on public list prices collected on the date shown. Other providers change their prices, and we do not guarantee that ours stay below theirs.
• We are not responsible for software, models, networks or services of third parties, including the software you install on your server.

Nothing in this section affects rights that you have by law and that cannot be excluded, in particular as a consumer.

#12. Limitation of liability

To the extent the law allows:

• we are not liable for indirect or consequential loss, or for loss of profits, revenue, business, contracts, goodwill or anticipated savings;
• we are not liable for loss or corruption of data, which is why backups are your responsibility (sections 4 and 6);
• we are not liable for failures or delays caused by events beyond our reasonable control, such as natural disasters, power or network failures outside our control, attacks by third parties, or actions of authorities;
• our total liability for all claims relating to a server is limited to the amount you paid us for that server in the month before the event that gave rise to the claim.

These limits do not apply where the law does not allow liability to be limited or excluded, for example liability for death or personal injury caused by negligence, for fraud, or for harm caused intentionally or by gross negligence. They also do not affect the mandatory rights you have as a consumer.

#13. Indemnity

To the extent the law allows, you will compensate us for the losses, damages and reasonable costs, including reasonable legal fees, that we incur because of a claim by a third party or an authority arising from:

• your data, or anything that runs on your servers;
• your use of the service in breach of these terms, the Acceptable Use Policy or the law, including export-control and sanctions law;
• the use of your servers by anyone you allowed to use them.

We will tell you promptly about any such claim and cooperate reasonably with you in dealing with it. If you are a consumer, this section applies only as far as the law of your country allows.

#14. Changes to the service and to these terms

Changes to the service

We may change the service, for example by adding or withdrawing GPU models, sizes or features. During a month you have paid for, your server keeps the configuration you ordered, apart from the replacement of failed components with equivalent ones (section 7).

If we stop offering a configuration you use, we will tell you before your next renewal so that you can choose another one.

Changes to these terms

We may update these terms, for example to reflect changes to the service or to the law. We publish each new version on this page with its effective date. If a change materially affects you, we also notify you by email before it takes effect.

For your servers, a change applies from the next month you pay for: a month you have already paid remains governed by the terms in force when you paid for it, unless the law requires the change to apply sooner. Changes that only benefit you, or that correct obvious errors, may apply straight away.

If you do not agree with a change, you can stop renewing. Your server then runs until the end of its paid month under the previous terms.

#15. Governing law and disputes

Talk to us first

If you have a complaint or a dispute, contact us first through the contact form and describe the problem. You and we will both try in good faith to settle it amicably before starting formal proceedings. This does not limit any right the law gives you to go to court or to use an out-of-court dispute resolution scheme.

Applicable law and courts

These terms are governed by the law of the place where the operator of CryptGPU is established. Disputes that cannot be settled amicably go to the competent courts of that place, subject to the consumer rules below.

If you are a consumer

If you are a consumer, you keep the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in the courts of that country where its law allows.

Other legal points

• If a court finds part of these terms invalid or unenforceable, the rest remains in force.
• If we do not enforce a right straight away, we do not give it up.
• You may not transfer your rights or obligations under these terms without our written agreement. We may transfer ours to an entity that takes over the service, provided your rights are not reduced; we will tell you if we do.

#16. Contact

The only way to contact us is the contact form. Use it for questions about these terms, orders, billing, refunds and support, and for any notice to us under these terms.

To report abuse, choose the topic “Abuse” and follow the guidance in the Acceptable Use Policy.